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About us
About us

Find out more about us and how we can improve the flow of urban life & making people’s journeys safe. Embrace urban life and discover about KONE company online.

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KONE as a company

KONE Middle East is the global leader in escalator and lift companies. With KONE elevators, discover cutting-edge upkeep and modernization solutions.

About us > KONE as a company >

Environment

Explore how KONE's workplace promotes green building transformation of structures and cities into eco-friendly ones. Find out more about sustainable smart cities.

About us > KONE as a company >

Safety

Watch KONE's videos on the elevator and lift safety to ensure everyone has a secure and comfortable journey.

About us > KONE as a company >

Innovations

Learn about the newest innovative technology in escalators and elevators. KONE's sources & solutions of elevators enhance structures and improve people's lives.

About us > KONE as a company >

Culture

Find out more about KONE's corporate and workplace culture, which leads to forming a solid foundation for our company culture.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

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Contact us

Fill out the online form to contact us for further details on our services & elevator support system. Find KONE customer service for instant support online now.

About us > Contact us >

Branch offices

Find out where you can find KONE offices and service centers in the Middle East. To view an office's contact information, check online KONE branch locations!

About us > Contact us >

Contact form

Fill out the contact form to get in touch with us, and we'll get back to you immediately. Check our contact us form at KONE online.

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Careers

Learn more about the delightful KONE career possibilities we provide across the globe and join the next wave of KONE hires. Check our job vacancies online.

About us > Careers >

We offer

KONE provides you with opportunities and motivation components that excite and encourage our staff members. Discover our career development for our reward system.

About us > Careers >

Students & graduates

KONE provides global and local challenges for students and fresh graduates, such as internships and entry-level jobs. Check out KONE's international trainee program online.

About us > Careers >

Technicians & professionals

Discover our professional & elevator technician job possibilities to help you reach your personal & professional goals. Check lift technician opportunities now.

About us > Careers >

Recruitment process

Browse the stages involved in the recruitment process, such as applications, interviews, and final selection. Check our hiring procedure and apply right away.

About us > Careers >

Apply now

About us > Careers >

Frequently asked questions

Get a list of FAQs by visiting our website! We have gathered the most frequently asked questions about the application process. Find the answer at KONE online.
New buildings
New buildings

Experience advanced solutions for new buildings with KONE UAE. Browse our innovative solutions for sustainable buildings and a smart future architecture

New buildings >

Elevators

Discover integrated KONE lifts & elevators with the latest solutions for built-in connectivity. Find out more about our elevator company online.

New buildings > Elevators >

KONE MonoSpace® DX

Experience the KONE MonoSpace DX passenger elevator, which eliminates the need for a machine room entirely, saving you significant space in your building.

New buildings > Elevators >

KONE MiniSpace™ DX

Learn about the KONE MiniSpace DX elevator, which has a remarkably small machine room for mid- and high-rise structures. Check out more online at KONE UAE.

New buildings > Elevators >

KONE TranSys™ DX

Find the machine room-free KONE TranSys DX passenger elevator for people flow improvement for demanding environments like public transportation, retail, and medical facilities.

New buildings > Elevators >

Elevator connectivity

Add value with smart building solutions from KONE. Discover KONE smart elevator solutions with built-in connectivity & open up a new world of possibilities.

New buildings > Elevators >

Elevator interior design

Apply your selections for elevator interior design to personalize your elevator. Build a luxury & modern elevator interior design that promotes KONE connectivity.

New buildings >

Escalators & autowalks

Searching for a practical improvement for people flow in your building? Find out more about our industry-leading escalators and autowalks.

New buildings > Escalators & autowalks >

TravelMaster 110

Look up KONE Travelmaster 110. For both outdoor escalator use cases and indoor retail situations, KONE TravelMaster 110 is designed.

New buildings > Escalators & autowalks >

TravelMaster 115

Have a look at the KONE Travelmaster 115 inclined auto walk. For areas with demanding people flow requirements, KONE Travelmaster 115 offers simple & secure access.

New buildings > Escalators & autowalks >

TransitMaster 120

Check out the KONE Travelmaster 120 escalator, which offers a comfortable experience even in the most challenging traffic conditions.

New buildings > Escalators & autowalks >

TransitMaster 140

Need a powerful movable staircase? the Travelmaster 140. The KONE autowalk is the perfect solution for challenging workplaces that require effective people flow!

New buildings > Escalators & autowalks >

TransitMaster 165

Heavy-duty auto walks are the main function of the KONE Travelmaster 165 travelator. For challenging traffic conditions, KONE travelator focused on the infrastructure segment.

New buildings >

Advanced People Flow solutions

Advanced flow solutions integrate equipment & devices into one holistic smart-building solution for a seamless user experience.

New buildings > Advanced People Flow solutions >

Access solutions

Learn more about our access control system for a seamlessly integrated control with your elevator and building doors. Browse through our access solutions online.

New buildings > Advanced People Flow solutions >

Destination solutions

Crowded Place? Discover our destination solutions that reduce waiting and travel times by taking into account the number of passengers & their destination floors.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn more about infotainment systems & solutions that completely transform your building's user experience with future technology and solutions.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Discover our monitoring solutions that keep you informed & ensure the best possible availability throughout the entire lifespan of your elevator equipment.

New buildings >

Turnstiles

Learn more about turnstiles at KONE UAE. We provide durable turnstile access control solutions for managing people flow in your building for an innovative future.

New buildings >

People Flow Planning and Consulting

Explore more about people flow and consulting for assessing, planning, and designing an innovative and integrated people flow within buildings for a smart future.

New buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Upgrade existing buildings and evolve to a new digital era with KONE UAE. Discover high-quality solutions for buildings' maintenance & modernization now.

Existing buildings >

Elevator connectivity

Connected elevators put you and your users in control. Find out more about KONE UAE connected services and learn about our smart buildings solutions.

Existing buildings >

Elevator user experience

KONE provides smart building applications, software, eye-catching lighting, cutting-edge materials, and more to improve elevator experience for users.

Existing buildings >

Maintenance

KONE provides a variety of maintenance services for automatic doors, escalators, and lifts. Now learn about elevator maintenance services online.

Existing buildings > Maintenance >

Your maintenance journey

Find out about your planned preventive maintenance requirements so that we can develop intelligent maintenance solutions for you.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover KONE’s preventive maintenance services to keep elevators, escalators, & automatic doors safe. Learn more about our PPM maintenance now.

Existing buildings > Maintenance >

Customer communications channels

Follow the progress of your maintenance work and keep track of the state of your equipment by using the KONE's customer communication channels.

Existing buildings > Maintenance >

Customer service

Call the KONE's customer service right away to report a service need or an emergency. 24/7, our customer care is available to assist you.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Your building will rise in value from KONE DX elevator solutions and will be prepared for whatever the future holds. We've got you covered with KONE DX.

Existing buildings >

Elevator modernization

KONE's elevator modernization solutions have an updated lift with great dependability, eco-efficiency, comfort, and appearance. Discover elevator upgrades now.

Existing buildings > Elevator modernization >

Full elevator replacement

With KONE full elevator replacement, we install a brand-new elevator with all the benefits of a modern elevator. Check our lift replacement cost now.

Existing buildings > Elevator modernization >

Modular modernization

You can experience all the advantages of a modernized elevator with KONE. Discover our most recent technological advancements, modern modular & design innovations.

Existing buildings > Elevator modernization >

MonoSpace Upgrade

Learn about the solutions to upgrade your KONE MonoSpace® elevator.

Existing buildings > Elevator modernization >

Component upgrades

Learn about KONE's extensive line of elevator part upgrades and enhance your elevator's performance, safety, and eco-friendliness. Discover elevator components now.

Existing buildings > Elevator modernization >

MiniSpace Upgrade

Discover the KONE MiniSpace™ DX upgrade packages, and enjoy all the benefits of a brand-new elevator with KONE UAE latest Minispace upgrade innovations.

Existing buildings >

Escalator & Autowalk modernization

Explore KONE's escalator modernization options, which raise the energy efficiency, security, and dependability of your escalator. Upgrade your escalator now.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Explore KONE's alternatives for full escalators replacement and enjoy lower energy expenditures. Improve your escalator parts in no time with KONE.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

Visit KONE UAE and learn more about our modular escalator modernization solutions, as you can renew individual components or complete systems.

Existing buildings >

Buildings without an elevator

"Discover KONE retrofit elevator installation solutions for building without elevators. Increase the value of your building and simplify access to the top floors. "

Existing buildings >

Advanced People Flow solutions

Discover KONE people flow control systems to provide a smooth user experience when entering and leaving buildings. Learn more about flow control solutions.

Existing buildings >

People Flow Planning and Consulting

Learn about KONE's people flow planning & consulting solutions to design an intelligent building with seamless flow using professional analysis & leading tools.

Existing buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Digital Services
News & Insights
News & Insights

News & Insights >

References

Explore KONE's references of selected achievements from around the world. Choose from our reference materials to find out more.

News & Insights >

Press releases

Find all of KONE's press releases and stock exchange news online. Keep up with the most recent press statements from KONE.

News & Insights >

Stories

Learn more about how people move around the structures that make up the world's cities by reading KONE's elevator news and stories from across the globe.
Tools & downloads
Tools & downloads

Check out KONE's planning tools and brochure downloads to improve user experience and increase the value of your building.

Tools & downloads >

Tools for architects

Discover KONE's architect model-making solutions that simplify building models by utilizing sophisticated lift BIM models. Explore elevator models online.

Tools & downloads >

Tools for designers

Tools & downloads >

Glossary

Explore KONE's elevator glossary for assistance in understanding the elevator technical terms and symbols used on the website.
KONE Online

Contact us

How can KONE Customer Care help you today?

img_Kone office lobby_contact

KONE customer service

Open 24h for: Lift Maintenance service requests Reporting an emergency

UAE - Dubai 800 5663
UAE - Abu Dhabi 800 5663

KONE Elevator Customer Service Open 8-16, for general requests.

img_maintenance-hwsy-2

Report an incident with your equipment (24/7)

To place a service call or report an emergency or elevator issues

UAE - Dubai 800 5663
UAE - Abu Dhabi 800 5663

KONE offices and contacts

KONE UAE - Dubai (Regional Head Office)
U-Bora Tower, C/O Al Abraj Str & Al Khaleej Str
PO box 21474 Business Bay
Tel: +971 4 279 4500

Find your local KONE sales contacts here:
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Click here to explore current job openings in KONE Middle East and Africa.

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other

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U-Bora Towers, Business Bay, P.O.Box 21474, Dubai, United Arab Emirates